Amid outcry, the directorate of school education Kashmir (DSEK) has set up a helpline for the students, parents and other stakeholders to register their complaints and grievances with regard to ongoing exams of Class 10, 11 and 12.
The department has advised the masses to register their text message on “9419013675” to register their complaints with regard to exams.We may not be able to attend every call but students and parents are requested to send a text message on the said number and they will be forwarded to the concerned authorities,” said DSEK G N Itoo.
The ongoing exams are being conducted by J&K Board of School Education (BOSE) in Kashmir, winter zones of Jammu besides Leh and Kargil districts.The JKBOSE and education department had to cut a sorry figure earlier after the students had to appear in exams in candle light during the day time.
The students faced inconvenience due to non-electrification of schools designated as exam centres for the students.Most of the students had complained that their centres have been set up in dingy rooms of government schools.
“The students are not provided proper seating and heating facility during exams as well,” the students said.In wake of the complaints, the DSEK on Sunday convened a meeting with the officers of the education department and instructed them to put in place proper arrangement of heating and lighting in the exam centres.
The field officers have also been directed to make proper arrangement for lower class exams slated from November 08.
The department has also roped in the district administrations for smooth conduct of the annual exams.“The CEOs have been asked to facilitate students with transport facility particularly in far flung areas wherever required. They have been also directed to work in close coordination with district administration,” DSEK G N Itoo said, adding that the CEOs have been asked to share details with the concerned deputy commissioners.