Chief secretary BVR Subrahmanyam on Monday underscored the need for better human resource management in Jammu and Kashmir’s governance set-up for better delivery of services, even as he batted for “stability” of officials in departments “because frequent transfers affect their motivation as well as the service delivery”.
Chairing a meeting of nodal officers designated in the administrative departments to make recommendations for effective personnel management therein, the chief secretary called for comprehensive measures to be taken to “bring up a highly-motivated workforce in the state government departments to attain the desired levels of service delivery”.
“We have to ensure consistent and sustained investment in the development of human capital in government which, in turn, will lead to building motivation, responsibility and leadership,” he said, according to an official statement.
The CS said a key area to improve quality of service delivery is to “ensure stability of tenure to officials as frequent transfers affect both motivation of officials and the quality of service delivery”.
Principal secretary, planning, development and monitoring Rohit Kansal and commissioner secretary, general administration department Hilal Ahmad Parray were also present at the meeting.
Subrahmanyam said the government’s strategy on human resource development involves career progression, capacity building and promoting professionalism which would ensure better results from employees and speedy movement forward on the governor administration’s “mission of delivering good governance”.
Calling for conducting functional audit and organisational review of each department, the chief secretary said that every department should formulate a meaningful and pragmatic ‘mission statement’ and frame well-defined job chart for each and every official along with modalities for delegation of powers to lower level functionaries.
“It is also to be ensured that the delegated powers are exercised,” he said, and added that the civil services must shift focus from “being a provider and regulator to that of a facilitator so that the people feel a change”.
He directed that finalisation of seniority lists should be immediately followed up with the conduct of intra-departmental DPCs for non-gazetted cadre, while the Public Service Commission would be requested to expedite DPCs in case of gazette cadre to address the issues of stagnation and create avenues for career progression of the employees.
“The human resource management would also require restructuring and reorganisation of some departments and all the proposals regarding finalisation and publishing of seniority lists, updating of recruitment rules, conduct of DPCs and restructuring and reorganisation of various departments should be finalised by 2 December 2018,” he said, adding that there is also a “pressing need for doing away with such posts in the departments which have become redundant over a period of time and have outlived their utility”.
Such posts need to be re-designated in tune with the present-day functional requirement of the department, he said.