Governor N.N. Vohra visited the Government Grievance Cell at Chruch Lane, Sonwar, and held detailed discussions with the officers and staff of the Cell, particularly to dovetail its functioning with the J&K Governor’s Grievance Cell which functions at Raj Bhavan.
Governor was accompanied by Shri B.B. Vyas, Advisor to Governor and Umang Narula, Principal Secretary to Governor.
In the backdrop of Governor’s Rule in State, the J&K Government Grievance Cell has now started functioning under the supervision of Principal Secretary to Governor, who is already supervising the work of the Raj Bhavan Grievance Cell.
After extensive discussions the Governor declared that: The Church Lane Grievance Cell shall, for ease of reference, be henceforth called the‘Governor’s Grievance Cell’ and shall function both in Srinagar and Jammu under the supervision of Governor’s Secretariat. Principal Secretary to Governor shall be responsible for the overall functioning of both the Cells.
To ensure speedy redressal of all complaints and to secure prompt outcome-oriented resolution of all grievances, each of the three Advisors to Governor shall visit the Governor’s Grievance Cell on fixed days of the week, at fixed hours to meet and hear public delegations, deputations, and individuals, to hear their demands/complaints.